Sometimes dealing with people is sunny and delightful, and you both use your big-boy (or girl) words and speak politely and the conversation doesn’t make you think of murder.
And sometimes it goes another way…
Tracy: <answering phone> ***insert generic professional greeting***
Them: “We locked the keys in the van. Can you tell me if there is a spare set up there?”
Tracy: <goes to check> “I have a key for a white Ford van, model number #####. Is that the one you’re asking about?”
Them: “I don’t know about all that!”
Tracy: <long pause> “Um… you don’t know if the vehicle is white or not?”
Them: <yelling now, in a SUPER condescending tone> “NO!!! IT’S A VAN!!!”
Tracy: <fighting all her instincts and remaining professionally calm> “Yes, but might that VAN be painted a color? Can you look at it with your eyes and tell me through the magic of sight if it’s white or not?”
Another moderately successful interaction with a person!